We've made it easier for you to contact us. If you are looking for customer service and tech support, need answers quickly to your questions, or just want to voice your suggestions, you've come to the right place.
Try the Help Section
Most of the common problems and questions encountered by JuegosLucky.com members have already been addressed in our info section.
Support by Help Ticket
For any game or general questions or concerns members should open a help ticket. To open a help ticket log in to the website using your alias (or account ID) and password, click on the 'support' button located on the left column of the page and proceed to 'open a new help ticket'.
Support by E-mail
support@juegoslucky.com
Our JuegosLucky support staff are available 24 hours a day, 7 days a week.
Response Time: Up to 30 minutes.
Please double check to make sure that your email address is correct. If you do not get any response to your email it means either your Email Address was incorrect or invalid.
Support by Live-Chat
With the aid of the Live Person chat service, you may interact with our customer care team in a secure, real-time environment 24 hours a day, 7 days a week.
Response Time: Instant
Fax
If you need to send us a fax please fax to + (356) 21 331804*
(*) This call will be billed as an international call by your telephone company
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